Genesys Cloud Resource Center provides functionality to view a user's permissions through the Directory menu. Users can access this feature by navigating to Directory > User > Edit permission, then selecting User Management > Users. The process involves locating the target user via the Search field or list pagination, opening their Person profile page by clicking their name, and selecting View Permissions under the Permissions section. This action displays a table containing all permissions assigned to the user and their associated roles. Users can edit a role's permissions by clicking the corresponding role name in the Roles column to access the role configuration. The resource center also offers related documentation on roles and permissions , access control, role management, and gamification user permissions to support comprehensive permission administration within Genesys Cloud