Learn about the Nuance Recognizer ASR. Install and configure the Nuance Recognizer ASR from the AppFoundry.

• Nuance Recognizer as a Service overview
• Install Nuance Recognizer as a Service from the AppFoundry
• Configure Nuance Recognizer as a Service for use with Architect
• Create a bot flow and use third-party ASR grammar quick start guide
• Bring your own technology services model–per turn/minute rates (current model)

Review Genesys Dialog Engine Bot Flows key features and concepts. Understand how important aspects of bot building help you during your organization’s flow design and learn how bots and flows work together.

• Key concepts of Genesys Dialog Engine Bot Flows
• Genesys Dialog Engine Bot Flows pricing
• Best practice recommendations for building bots in Architect
• Work with Genesys Dialog Engine Bot Flows
• Slots and slot types overview

Learn how to use built-in templates and logic that you can customize to fit your organization’s needs.

• Create a Genesys Dialog Engine Bot Flow video tutorial
• Build a bot with Genesys Dialog Engine Bot Flows
• Use Architect to create a bot for an inbound flow
• Work with intents in a bot flow
• Use built-in slot types in a bot flow
• Use custom list slot types in a bot flow

Set up and use grammar resources for your bot flow. You can add up to 500 grammars per organization.

• Add a grammar for a bot flow in Architect
• Delete a grammar in Architect
• Use grammars in your slots
• Find Grammar action
• Find Grammar by ID action
• Add a Grammar variable
• Update Data action
• Task and state editor actions
• Choose supported languages

Access more resources to help design and build bots and bot flows in Architect.

• About Genesys Dialog Engine Bot Flows
• Genesys Cloud supported languages
• About Architect
• Architect FAQs
• About bots