AI-generated summary
Genesys Cloud provides functionality to delete operating schedules through the Schedules tab in the Orchestration > Routing > Operating Schedules menu. Users require Routing > Schedule – Add, Edit, View, Delete permissions to perform this action. To delete multiple schedules, users select checkboxes next to the desired schedules and click the delete button, then confirm the deletion when prompted. To delete a single schedule, users click the More menu option for that schedule, select Delete, and confirm the action through the confirmation message. The system requires explicit confirmation before removing any operating schedules, ensuring accidental deletions are prevented. This capability enables administrators to efficiently manage and remove unneeded operating schedules from their Genesys Cloud environment.