Genesys Cloud's BYOC Premises - Customer Hardware Solution enables organizations to build their own Edge device using vendor-supplied hardware components from Hewlett Packard Enterprise (HPE). The solution offers two configurations—Large and Small—designed to support organizations of varying sizes. Organizations must acquire specific hardware components listed in the Bill of Materials from their preferred vendor and will incur monthly hardware usage charges upon deployment as specified in their Genesys Cloud contract. Implementation requires configuration of firewall ports and services to support the Edge device operation. The solution is subject to applicable export control restrictions and regulations. Documentation provides guidance on concurrent call capacity specifications, certificate expiration recovery procedures, Edge device setup and reinstallation processes, and firewall port and service requirements necessary for operational deployment.