You can add participants to an existing Communicate call:

1. From your current call, click Expand and select Add Participant.
2. Use the dialpad to enter a phone number.
   Alternatively, in the Please enter a number or contact window, begin to type a name and, from the list of suggestions, click the person that you want to add to call and press Enter.
   
   • To see all suggestions, click All .
   • To filter by Genesys Cloud users, click Users .
   • To filter by queues, click Queues .
   • To filter by External Contacts, click External Contact .
3. Click Call .