Genesys Cloud provides administrators with a comprehensive password management system accessible through the Authentication tab in Organization Settings to enforce robust security requirements and account protection across the platform. The system enforces default minimum requirements of 8 characters including at least one lowercase letter, uppercase letter, number, and special character, with a maximum password length of Administrators can configure multiple security parameters including minimum length, letter case requirements, numerals, special characters, password expiration timeframes measured in days, and minimum password age specified in seconds before users can change their password again. The platform implements automatic account lockout after six failed login attempts for five minutes to prevent password-guessing attacks and restricts password copying/pasting while preventing double-byte character usage. Allowed special characters include !"#$%&'()*+,-./:;<=>?@[]^_`{|}~. Password requirement changes (except Password Expiration) apply only upon users' next password update, while Password Expiration changes take effect immediately for all existing passwords, requiring users with expired passwords to reset them before logging in, though they remain logged in if already connected when expiration occurs. As an alternative to standard Genesys Cloud login, single sign-on (SSO) authentication can be implemented through the Authentication tab, requiring Admin role access. These comprehensive security controls enable organizations to maintain compliance standards and protect user account access while providing flexibility in policy configuration to meet specific organizational security needs