This article describes all releases of the Google data actions integration. 

October 5, 2025

• Object dependency tracking for integrations

  Administrators can now view relationships and dependencies between Genesys Cloud objects, including integrations, data actions, and Architect flows. This feature helps administrators understand the impact of changes and determine whether an object can be safely modified or removed: View Genesys Cloud object dependencies for integrations, data actions, and flows.

July 27, 2026

• Data Actions support for Google Cloud Run Functions

  Administrators can now configure a Google Cloud Run Functions integration for data actions. This enhancement enables data actions to invoke authenticated Cloud Run Functions using Google service account credentials, allowing customers to integrate with Google’s current serverless functions platform while continuing to use existing Cloud Functions (v1) integrations: Add a data actions integration and Setup for Google Cloud Run Functions.

April 7, 2025

• Configurable timeout for data actions

  Administrators can now configure the execution timeout setting for data actions. The timeout can be set between 1 and 60 seconds, with a default of 60 seconds. When an HTTP request runs longer than the configured time, the data action returns a timeout response. This feature helps improve control over data action timeouts, prevents long-running processes, and reduces unnecessary concurrency usage: Add configuration to custom actions for integrations and How many seconds before a data action times out?.

February 21, 2024

• Velocity macros to escape JSON’s reserved characters

  Administrators can now use the esc.jsonEncode and esc.jsonDecode to escape JSON’s reserved characters in the output: Velocity macros and URI (URL) form encoding for data actions.

August 9, 2023

• Limitation for JSON objects depth
  

  Genesys Cloud now limits the depth of JSON objects to 50 levels within data action requests and responses. This limit helps to maintain the performance of the data action service: Add configuration to custom actions for integrations and Request configuration for data actions.

April 5, 2023

• Data actions performance summary view
  

  Administrators can now visualize the performance and failure rates of data actions: Data Actions Performance Summary view, Data Actions Performance Detail view and Data actions integration performance analysis.

June 1, 2022

• Use trigger endpoint with Google Cloud Function data actions

  Administrators can now configure Google Cloud Function data actions to use the trigger endpoint for high-volume execution of functions. For more information, see Configure Google Cloud platform, Data action returns a 403 error, and Example Google Cloud function with a data action.

January 19, 2022

• Delete data actions support
  

  Administrators can now select the HTTP DELETE method to remove data from the integrated service: Add configuration to custom actions for integrations.

February 24, 2021

• Velocity macro for dynamic keys

  Administrators can now use the successTemplateUtils.moveKeysIntoArrayOfObjects macro to convert data into a format that is compatible with Architect: Velocity macros.

October 7, 2020

• API call errors

  Added documentation about API call errors: Data action returns a 400 error, Data action returns a 401 error, and Data action returns a 403 error.

August 5, 2020

• Initial release of the Google data actions integration

  The Google data actions integration runs as a Genesys Cloud service. The integration enables administrators to create custom actions to act on data in Google applications like Google Cloud and G Suite: About the Google data actions integration.