If you were using multiple Edge groups to dedicate Edge resources for Dialer campaigns, you’ve discovered that Genesys Cloud has now replaced Edge groups with a single entity called the Hybrid Media Group. This means that you can no longer create multiple Edge groups.

Going forward, Dialer campaigns should now be configured to point to core sites to get access to telephony resources provided by the Edges in that core site. If you need to isolate those sites associated with Dialer campaigns from other core sites in your organization, you can disable the Site Links. For more information, see the Enable and configure Site Links section in the Convert BYOC Premises to hybrid media article.