1. Click Admin.
2. Under Workforce Management, click Business Units. 
3. Click Menu > Workforce Management > Workforce Management Configuration > Business Units.
4. Under Configuration, click Activity Codes.
5. In the Activity Codes page, use the search boxes and lists below each column to narrow the list of codes.
6. Click the link on the activity code name to modify further.
7. Make the appropriate changes and click Save.

1. Click Admin.
2. Under Workforce Management, click Business Units. 
3. Click Menu > Workforce Management > Workforce Management Configuration > Business Units.
4. Under Configuration, click Activity Codes.
5. In the Activity Codes page, use the search boxes and lists below each column to narrow the list of codes.
6. Do one of the following:
   • Click the check box next to the appropriate activity code or codes that you want to remove and click Delete all selected. A message appears, asking you to confirm the activity removal.  
   • Click More and from the menu that appears click Delete. A message appears, asking you to confirm the activity removal.
7. Click OK. 

Use the Update Style action to apply the same styling to multiple activity codes at the same time. To update the style for multiple activity codes, perform the following steps:

1. Click Menu > Workforce Management > Workforce Management Configuration > Activity Codes.
2. Select the check box next to each activity code that you want to update.
3. Click Update Style.
4. In the Styling dialog box, do one of the following:
   • To apply the default system colors to the selected activity codes, select the Use system default checkbox.
   • To apply custom styling, clear the Use system default checkbox.
5. If you are using custom styling, perform the following steps:
   • Select a background color.
   • (Optional) Override the automatically selected text color.
   • Review the preview.
6. Click Save.

Genesys Cloud applies the selected style to all selected activity codes. For more information about configuring activity code colors, including styling options, preview states, and where custom colors appear, see Customize activity code colors.