AI-generated summary
Genesys Cloud Voice activation in Ireland requires enterprises to meet specific geographic and service criteria. Geographic numbers can only be assigned to enterprises physically located within the associated area (identified by city area codes such as Dublin's +353-1-XXXX-XXXX format), and customers must provide a corresponding Irish address for activation. Number availability varies based on supplier inventory and current market conditions, with the Number Management interface providing real-time availability information. Domestic toll-free numbers beginning with 1800 prefix are available without address requirements and can be called only within Ireland from landlines and mobile phones. Service restrictions include uncertain number porting capabilities dependent on specific carrier agreements, requiring verification through the porting team before requests are submitted. Genesys Cloud Voice currently does not support non-geographic numbers (NGN), though this limitation is under ongoing evaluation for potential future implementation. Geographic numbers are not available in all Irish cities, and availability depends on current supplier inventory.