AI-generated summary
Genesys Cloud Voice has specific activation requirements and service restrictions for Norway. Domestic toll-free numbers use the 0800 prefix and do not require an address for activation, though they are subject to regulatory process limits on quantity and activation timeframes. For geographical, landline, national, and toll-free numbers, customers must provide the end user's address, street code, municipality code, company registration number, and Norwegian business registration proof before activation. Number porting depends on carrier-specific agreements and is not guaranteed; customers can submit number lists to the porting team for verification. Non-geographic numbers are not currently offered. Effective April 2026, domestic outbound calling service is available only for calls originating from numbers obtained through Genesys, with outbound calls from other numbers no longer supported due to regulatory changes. All activation and service are subject to Genesys Cloud Voice global coverage requirements and restrictions.