AI-generated summary
Genesys Cloud provides a billing and usage feature accessible through the Account > Subscription menu that displays current subscription details including subscription type, included services, seat count, and per-service costs. Users with appropriate Billing permissions (Billing > Subscription - Add or Billing > Subscription - View) can access licenses, usage reports, and invoices through the Billing & Usage page, which reflects real-time snapshots of active subscriptions and automatically updates when upgrades adding services or licenses become active. The interface allows users to view data for different time periods by selecting alternative timeframes under the Current Month option. The Billing & Usage page serves as a centralized resource for monitoring subscription status and associated costs, with related documentation available for license management, bill downloads, usage report downloads, and fair use routing pricing details