Web app overview

Genesys Cloud provides a web application accessible at https://apps.mypurecloud.com/directory that enables users to access Genesys Cloud features and capabilities through a web browser. The web app requires specific browser compatibility requirements, including verification of browser type, operating system, and JavaScript support. Users can log in to the web version to utilize the platform's full functionality, with detailed system requirements available in the Genesys Cloud requirements documentation. The web app serves as an alternative interface to desktop and mobile applications for accessing core Genesys Cloud features.