AI-generated summary
Genesys Cloud provides a number disconnection feature that allows administrators with the Voice Admin role to remove numbers from their inventory through the Number Management interface. Users access this functionality by navigating to Menu > Digital and Telephony > Telephony > Number Management, selecting the Numbers tab, and choosing the desired numbers via checkboxes before clicking the Disconnect Number(s) option. The system requires confirmation to complete the disconnection process. Disconnected numbers are typically removed from the Number Management list immediately, though delays may occur with status indicators providing additional information when applicable. The interface supports filtering capabilities to isolate specific numbers for bulk disconnection, including a column header checkbox option to select all filtered numbers simultaneously for efficient batch operations.