AI-generated summary
Genesys Cloud provides functionality to delete Do Not Contact (DNC) lists through its outbound management system. Before deletion, users must reassign all campaigns currently referencing the DNC list to a different list or remove the list assignment entirely. DNC lists can only be deleted when they are not actively used by any running campaigns. The deletion process is accessed via Menu > Digital and Telephony > Outbound > List Management, where users navigate to the Do Not Contact Lists tab, select the checkbox for each list to be deleted, click Delete, and confirm the operation when prompted. The system will either complete the deletion or display a message indicating the outcome.