To delete a data table: Architect > Datatable > Delete
To add a data table row: Architect > Datatable Row > Add
To delete a data table row: Architect > DatatableRow > Delete
Create data tables with custom fields that make up the data table schema. For more information about editing and deleting data tables and rows, see Manage a data table.
Notes:
You cannot create duplicate table names. For example, when you want to create a new table or rename an existing table.
Table names cannot be longer than 256 characters.
The reference key label cannot include the following special characters: / or \.
When you add field label information, Genesys Cloud automatically populates the API Field ID, letting you know what field to use if you add data via the API.
After you save the data table, you cannot delete a custom field. Either create a duplicate table with the fields and rows that you want to keep, or just ignore the fields in the original data table.
After you create a data table, you cannot change the API value of the custom fields. You can only change the labels.
Click Admin.
Under Architect, click Data Tables.
Click Add . The Create Data Table window appears.
In the Name box, type a meaningful, unique name for the data table.
In the Division box, select the division in which you want the data table to belong.
(Optional) In the Description box, enter any helpful information about the table.
In the Reference Key Label box, add a descriptive name to describe the purpose or intent of the table’s primary key.
Click Save. The Data Table view appears.
Click Add Field under Custom Fields and select one of the following:
Boolean
Integer
Decimal
String
To configure a Boolean, or check box, field, do the following:
In the Field Label box, type a meaningful name for the field.
To ensure the field appears checked by default, select True by default.
Repeat step 10 for each additional Boolean field to add.
To configure an integer field, do the following:
In the Field Label box, type a meaningful name for the field.
Enter a default value.
Repeat step 11 for each additional integer you want to add.
To configure a number, do the following:
In the Field Label box, type a meaningful name for the field.
Enter a default value.
Repeat step 12 for each additional number you want to add.
To configure a string, do the following:
In the Field Label box, type a meaningful name for the field.
Type a default text value.
Repeat step 13 for each additional text field you want to add.
Click Save.
Note: You can modify custom field values in data table rows. You cannot modify the reference key value that you added when you created the data table. For more information about editing data table rows, see Manage a data table.
Click Admin.
Under Architect, click Data Tables.
Click the name of the data table that you want to add a table row to. Alternatively, hover over the row of the data table that you want to add a table row to and from the icons that appear, click .
Click Add .
Based on the reference key and custom fields you created for the data table, add the information to the fields for the table row.
Click Save & Close. Alternatively, to save this row and add another row, click Save & Create Another.
