Genesys Cloud's BYOC Premises solution provides a customer-managed, premises-based Edge hardware deployment option that integrates on-premises telephony infrastructure with the cloud platform through third-party SIP trunk carriers. The system supports multiple hardware configurations while discontinuing support for the Genesys Hardware Solution effective December 1, 2026. The platform encompasses comprehensive configuration capabilities across network setup (interface configuration, WAN settings, and HTTP proxy management), trunk connections (phone Edge assignments, PBX passthrough, and external trunk settings), and software management (version tracking, automatic and manual updates, and call draining processes). BYOC Premises Edge groups enable low-latency LAN communication among multiple premise-based devices with specified concurrent call capacity monitoring and direct SIP provider connections without proxy requirements. Security is implemented through organization-specific device pairing, cryptographic protocols, limited network access controls, and secure trust processes that restrict both network and local access. The architecture supports redundancy configurations and Edge group functionality for distributed deployments. Administrative capabilities include operational state monitoring, service status control, and device lifecycle management (out-of-service, in-service, restart, and removal transitions). Administrators can access performance metrics for Edge and trunk operations, manage device replacements, perform topology mapping, conduct network connectivity diagnostics, capture network traffic for analysis, and download logs for detailed troubleshooting. These tools enable organizations to maintain secure, redundant, and monitored premises-based telephony infrastructure fully integrated with Genesys Cloud's platform while maintaining comprehensive visibility and control over deployment operations.