Genesys Cloud enables users to publish agent schedules through the Workforce Management module. To publish a schedule, users must navigate to Menu > Workforce Management > Scheduling > Schedules, select the appropriate management unit from the Business Unit list, locate and open the desired schedule in the schedule editor, and click the Publish button. Publishing a schedule triggers notifications to agents regarding any shift changes. The process requires Workforce Management > Agent Schedule – View permission. Related functionality includes editing schedules, saving unpublished schedules, replacing activities, and deleting schedules.