About faxes

You can send a fax, receive, and view faxes in Genesys Cloud.

• Send a fax
• Send a fax from Documents
• View faxes in the inbox
• Open faxes from an email
• View faxes as an administrator
• See frequently asked questions (FAQs) about faxes
• Where can I view the interaction Fax Analytics?
• Can I fax to a group?

Manage and configure the ability to fax for your organization.

• How are faxes sent and received in Genesys Cloud?
• How can I set up inbound faxing for Genesys Cloud BYOC?
• Add an analog fax machine to the Genesys Cloud telephony system
• About phone management