Genesys Cloud enables agents to review released evaluations through the Analytics Workspace interface. Agents require specific permissions including Analytics > Conversation Aggregate – View and Quality > Evaluation – View to access evaluations. The review process involves navigating to Menu > Analytics > Analytics Workspace, selecting My Performance, accessing the Evaluations tab, and clicking the Release Date/Time of the desired evaluation. Evaluations are typically released by Quality Evaluators after scoring and can be accessed from the inbox or the My Evaluations view. The system displays interaction details, evaluator scores, and comments alongside the associated recording. Agents can add their own comments through the [Agent comments] option and mark evaluations as reviewed by selecting "I have reviewed this evaluation" before saving. Supervisors and managers can monitor agent evaluation status through the Agents Evaluation Detail view. Evaluations older than 90 days from creation cannot be reviewed but remain retained in the system. The platform provides a structured workflow for quality feedback and agent accountability in call center operations.