Skip to main content
Menu
Language
English
Hindi
العربية
简体中文
繁體中文
Dansk
Čeština
Nederlands
Suomi
עִברִית
Français
Français (Canada)
Deutsch
Italiano
日本語
한국어
Norsk
Polski
Português
Português brasileiro
Русский
Español
Svenska
ภาษาไทย
Türkçe
українська
Home
Loading
Loading...
Loading...
Home
Genesys Cloud release notes
November 6, 2015
Genesys Cloud – November 6, 2015
Plaform
New features and functionality
Consolidated user interface
Single Genesys Cloud interface for all functionality.
Ability to use the desktop client with Engage.
Collaborate
New features and functionality
Chat search
Keyword search in chat room history.
[NEXT] Was this article helpful?
Get user feedback about articles.
Was this article helpful?
*
Yes
No
HTML Block
If you still have questions you can
ask the community for help.
Reason for feedback
Choose a reason
Inaccurate, incomplete, lacks detail
Outdated or obsolete content
Outdated or obsolete image
Information not easy to find or understand
User interface/Other
Reason for feedback
Choose a reason
Answered my question or helped me complete a task
Information was easy to find
Content is clear, organized
Content provided valuable insight
User interface/Other
My role is
Choose a role
Agent
Administrator
Developer/Engineer
Partner
Supervisor
Support
Other
Email
Feedback
I have read and understand the
Genesys Cloud privacy policy
.
November 6, 2015 - Genesys Cloud Resource Center