What are the requirements for Associate for iOS?

To use Communicate for iOS, you must have the following:

• A WebRTC phone, assigned as your default phone

And the following permissions:

• To add a call: Conversation > Call – Add 
• To record a call: Conversation > Call – Record
• To configure automatic call forwarding: Conversation > Call Forwarding – Edit 
• To create an ad hoc conference: Conversation > Conference – Add 
• To enable one number fax: Conversation > One Number Fax – Receive 
• To access the ASsociate mobile apps: Mobile > Communicate – View 
• To receive voicemail: Voicemail > Voicemail – Receive 
• To remember your presence: Apps > Connections – View
• To remember your presence: Apps > Connections – Add
• To remember your presence: Apps > Connections – Delete
• To receive ACD voice calls on mobile devices: MobileAssociate > ACD – Receive
• To add ACW on mobile devices: MobileAssociate > Wrapup – Add
• To add ACW on mobile devices: MobileAssociate > Wrapup – View
• To create, view, and delete a registration, All permissions under:
  • Pushnotification > Registration

How can an admin deny a user access to the Associate mobile app?

To prevent a user's access to the Associate mobile app, remove the Mobile > Communicate > View permission.

Does Associate for iOS support FedRAMP compliance?

Yes, the Genesys Cloud mobile apps support FedRAMP compliance.[/bs_citem]