AI-generated summary
Genesys Cloud provides functionality to delete Messenger deployments through its administrative interface. Users must possess appropriate licensing (CX 2, CX 3, CX 4, CX 2 Digital, CX 3 Digital, or CX 1 Digital Add-on II) and have all permissions under Web Deployments for both Configurations and Deployments, along with an inbound messaging flow. The deletion process involves navigating to Menu > Digital and Telephony > Message > Messenger Deployments, locating the target deployment, selecting More, clicking Delete, and confirming the action. This procedure permanently removes the Messenger deployment from the system.