AI-generated summary
Genesys Cloud enables administrators to assign contactable time sets to outbound campaigns, restricting contact attempts to specified time zones during appropriate hours. Users access this feature through Menu > Digital and Telephony > Outbound > Campaign Management, then select either Voice Campaigns or Digital Campaigns tabs. After selecting a campaign, administrators enter a contactable time set name in the Contactable Time Set box and save the configuration. Upon campaign initiation, the system automatically filters contact numbers, selecting only those within time zones that are currently contactable according to the assigned time set parameters. If a campaign was disabled during configuration, it must be re-enabled before starting. This functionality ensures compliance with time zone regulations and contact hour restrictions while optimizing campaign efficiency.