AI-generated summary
Genesys Cloud allows users to upload new versions of files through its content management system by searching for a file, hovering over it, and selecting "Replace" to upload a replacement. The system supports large file uploads with status bars and the ability to cancel uploads mid-process without modifying the original file. After uploading, users can access the Details tab to rename the file, add tags, and make other modifications before saving. The feature requires Content Management User permission and enables seamless file version iteration without requiring complete reuploads. Users can return to the Document Dashboard after completing changes or navigate to Home if no modifications were made.