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Genesys Cloud – May 2018

List of the Genesys Cloud release notes published in May 2018.

May 30, 2018Click to collapse

Contact center

Authenticated web chat
Configurable whisper audio
Agents Performance views
Skills-based analytics view
Interactions view enhancements

May 23, 2018Click to expand

May 16, 2018Click to expand

May 9, 2018Click to expand

May 2, 2018Click to expand