Genesys Cloud provides video capabilities across web and desktop applications including one-to-one chat, activity feeds, group chat, message notifications, navigation elements, favorites, user profiles, and directory listings. Administrators with appropriate permissions can disable Collaborate video organization-wide by removing the "Video > Video > Access" permission from all user roles through the User Management interface. When video permissions are removed, video functionality no longer appears in the specified application areas, though screen sharing, chat, and favorites features remain available. The disablement applies uniformly across all Genesys Cloud users and roles; partial video disablement is not supported. To disable Collaborate video, administrators navigate to Menu > User Management > Roles and Permissions, select each role, access the Permissions tab, locate the Video > Video > Access permission, clear its checkbox, and save changes, repeating this process for all organizational roles.