Genesys Cloud embedded clients provide integration capabilities that enable users to access Genesys Cloud functionality directly within their preferred work environments across multiple platforms and browsers. The platform includes dedicated embedded frameworks for Chrome, Firefox, Salesforce, Zendesk, Microsoft Teams, and ServiceNow, along with specialized integrations including CX Cloud for Salesforce and Unified Experience for ServiceNow. Release notes are maintained for each embedded client integration option to track updates and changes, with comprehensive documentation available for the Embeddable Framework, browser extensions, and platform-specific implementations. These embedded clients facilitate seamless workflow integration by allowing users to leverage Genesys Cloud capabilities without leaving their native applications, supported by administrator requirements and detailed configuration guidance.