When Google text-to-speech (TTS) plays back within Google Cloud Dialogflow, Genesys includes the usage fees with the Dialogflow pricing. This process also applies to Genesys Enhanced TTS, as long as you select Google Voices. However, TTS usage fees still apply when TTS plays within the call flow before or after the Call Dialogflow action.

You must install the Google TTS integration or Genesys Enhanced TTS for Architect in order to select the appropriate language playback within Google Cloud Dialogflow.