The Journey segments report displays the performance of specific segments of visitors and how well you are engaging them. For example, the number of outcomes that were achieved by session segments and customer segments.

To view the report, click Performance > Predictive Engagement, and then Journey Segment Performance. Menu > Analytics > Analytics Workspace. In the Default section, search for Journey and then click the Journey Segment Performance view to open it.

To know about the information available in the different columns of the journey segment report, see segment report.

Use the journey segment performance report to view a count of segment matches, the action maps that the segment is used in, and the outcomes the segment is achieving. To view the action maps the segment is used in or the outcomes the segment is achieving, click the maximize arrow at the bottom of the respective cell. The action map performance report and outcome performance report appear.