Genesys Cloud provides supervisors and agents with comprehensive logout capabilities through multiple interface views and status management functions. Supervisors can log out agents from Queues Activity Detail, Agents Performance, and Agents Status views by hovering over an agent's presence dot and selecting "Log off," which terminates all active connections. This supervisor functionality requires specific permissions including Analytics View, Queue Observation View, User View, Directory View, Supervisor Queue Details View, Supervisor Status Control View, OAuth Token Delete, and Telephony Station Disassociate permissions. Station disassociation occurs only when supervisors hold the Telephony Station Disassociate permission; otherwise, the agent remains associated with the station. Agents can self-initiate logout through the Genesys Cloud web or desktop application, with station disassociation dependent on possessing the Telephony Station Disassociate Self permission. Before logging off, agents must change their status from On Queue to Off Queue, at which point the Log off option becomes available. This logout functionality applies to agents using standard authentication methods and Single Sign-On (SSO). The documentation addresses agent logout procedures and references related topics including views and dashboards, status and presence indicators, phone logout in Genesys Cloud CX Utility, universal logout across clients, and troubleshooting scenarios where agents may appear online after logout. The system includes a feedback mechanism allowing users to report issues with documentation accuracy, completeness, clarity, and relevance, with options to specify user roles including Agent, Administrator, Developer/Engineer, Partner, Supervisor, Support, or Other.