Genesys Cloud enables administrators to associate a domain allowlist with an email domain to restrict recipient lists and prevent unintended email delivery. The feature requires specific permissions: administrators need all permissions under Email > Settings and Routing > Email – Manage, while agents require Routing > Email – View permissions to retrieve and apply the domain list in the user interface. To implement this functionality, users must first configure a domain allowlist separately, then navigate to Menu > Digital and Telephony > Email, select the target email domain, access the Domain settings tab, choose the desired domain allowlist from the selection box, and save the configuration. This capability provides organizations with enhanced control over email routing and recipient validation within Genesys Cloud's email management system.