Genesys Cloud uses multiple independent AWS regions globally to provide a distributed cloud environment with secure organizational access through core and satellite region architectures. Core regions serve as the foundation for organizational deployment and user authentication, with users routed to corresponding Amazon data center URLs based on their geographic location, while satellite regions support Global Media Fabric for media services including call recording storage and optimized call/audio paths to reduce latency. The platform provides comprehensive global coverage across numerous regions including US locations (Virginia, Ohio/FedRAMP, Oregon), Canada, South America, Mexico, Europe (Frankfurt, Ireland, London, Zurich, and the European Sovereign Region in Brandenburg), Middle East (UAE), and Asia Pacific (Mumbai, Tokyo, Seoul, Osaka, Singapore, Sydney, Jakarta, and Hong Kong), with additional coverage in Africa (Cape Town) and France (Paris). Each region has a designated login URL corresponding to its geographic location, and the web application URL automatically reflects the organization's regional assignment. The European Sovereign Region is currently in Limited Availability and designed to meet data residency and operational autonomy requirements, while the US East 2 (Ohio) region is dedicated to U.S. Public Sector agencies. Satellite regions cannot function as independent AWS deployment regions but enhance media service capabilities through additional geographic locations. Each AWS region corresponds to a specific Media Region designation within Genesys Cloud, with some core regions offering Genesys Cloud Voice support. Users must authenticate using the URL corresponding to their organization's assigned region to ensure successful login. Organizations uncertain of their assigned region can contact their Genesys Cloud administrator or access regional login URLs to verify their deployment location. The platform supports region-specific configurations for Genesys Cloud Voice, ACD email, desktop application deployment, and other location-dependent services.