AI-generated summary
Genesys Cloud allows users to set profile pictures for groups through a straightforward administrative process. Users can upload both formal profile pictures and informal photos for group members. The system supports multiple upload methods including drag-and-drop, device browsing, camera capture, and URL-based image imports. Images must be between 300x300 pixels minimum and have a maximum size of 10MB, with automatic optimization by the platform. The feature is accessible through Admin > Directory > Groups or Menu > User Management > Groups, with separate tabs for General and Skill Expression groups. The process involves selecting the target group, accessing Edit Profile Picture, choosing between Profile Picture or Informal Photos tabs, uploading the image through preferred method, cropping as needed, and finalizing the upload.