Navigate the schedule bids page

AI-generated summary

Genesys Cloud work plan bids page enables users to manage workforce scheduling bids through multiple functional areas including business unit filtering, bid search capabilities, and bulk deletion options. The interface displays key bid information such as bid name (clickable for detailed view), bid window dates (start and end), effective date, and current status. Bid statuses progress through five stages: Draft (incomplete bid saved), Optimized (staffing group calculation complete), Open (bid window active for agent preference submission), Closed (bid window ended), and Published (bid finalized). The page includes a New Bid button to create bids, a Published indicator showing publication status, and an Actions menu providing Copy and Delete options for bid management. This comprehensive interface supports the complete bid workflow from initial creation through final publication.

This article describes the areas of the Schedule Bids page.

Area definitions

The following table describes the fields in the Schedule Bids page.

Area	Definition
Business Unit list	The business unit under which you want to view the schedule bids.
Search field	Search for a schedule bid.
Delete	Delete a single or multiple bids. This field is enabled only when you select a bid.
New Bid	Opens the New Bid page. For more information about how to add a new bid, see Add new bid.
Bid Name	The name of the bid. Click the link to view the details of the bid.
Bid Type	Indicates the type of bid.
Bid Window	The start and end date of the bid window.
Effective Date	The date that the work plan allocated by the bid becomes effective.
Status	The status of the bid. Draft – When an incomplete bid has been saved. Optimized – When staffing group calculation is complete, the work bid draft status changes to optimized. Open – The Bid window is open and agents can submit their preferences. Closed – When the bid window closes, the work bid status is set to closed. Published – When the bid is published, the status is set to published.
Published	Indicates whether the bid is published.
Modified By	Indicates the name of the person who last modified the bid.
Date Created	Indicates the date the bid was created.
Date Modified	Indicates the date the bid was last modified.
Actions	Click More to view the Copy and Delete options.

[NEXT] Was this article helpful?

Get user feedback about articles.

Loading...

Navigate the schedule bids page

Area definitions

[NEXT] Was this article helpful?