AI-generated summary
Genesys Cloud enables bulk deletion of intents and utterances. From Architect, open a Bot or Digital Bot Flow. Under Natural Language Understanding, select Intents. To delete specific intents, select the checkboxes and click Delete. To delete all intents, select the Intents checkbox and click Delete. To delete utterances, open the intent and select utterances to remove or select all and click Delete. This bulk deletion streamlines intent and utterance management.