AI-generated summary
Genesys Cloud provides the Genesys TTS Connector integration, which enables text-to-speech functionality within the platform. Installation requires a current subscription updated to the BYOT-A (Bring Your Own Technology) model, obtainable through Genesys Cloud Sales. The installation process involves accessing the Integrations page through the Genesys Cloud menu (Menu > IT and Integrations > Integrations), searching for "Genesys TTS Connector," and clicking the Install button on the connector card. Once installed, the integration becomes available for configuration and activation on the Integrations page. This connector is classified as a premium application and represents part of Genesys Cloud's broader integration ecosystem, which includes support for third-party TTS providers and architecture-based flow configuration. Subsequent configuration steps involve selecting a TTS engine and voice for specific flows through the platform's administrative interface.