Group profile page

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that add or remove members based on defined relationships and keywords. Admin users can set up and manage groups with full configuration capabilities, while non-admin users can create groups with members under restricted permissions. Privacy controls operate separately for admin and non-admin users, allowing restrictions on specific group details or entire groups from designated users. The group profile page integrates with related functionality including group information displays, profile pages, and chat room distinctions, enabling users to search for groups, manage memberships, and access comprehensive group-related documentation within the Genesys Cloud ecosystem.

A group profile page gives details about in your organization. Privacy settings for each group can prevent you from seeing certain details or from seeing a group at all.

Search for groups — Find groups within your organization.
Set up groups — Create a new group and add members (admin users only).
Create groups (non-admins) — Create a new group and add members (non-admin users).
Group membership rules — Learn how membership rules add and remove people from groups automatically based on relationship or keyword.

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— Find groups within your organization.

— Create a new group and add members (admin users only).

— Create a new group and add members (non-admin users).

— Learn how membership rules add and remove people from groups automatically based on relationship or keyword.

Group profile page

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Group profile page

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