Use the list picker page to provide a list of options for customers to select their choice. You can make the list as single-select or multi-select and associate an image to the list options to make the list intuitive.

To create a list picker page, perform the following steps:

1. In the Form tab, in the Form pages section, click Add page .
2. Select List picker from the list. Specify the following:
   • Page type – Ensure that the List picker option is selected.
   • Title – Type a meaningful title for the list.
   • Subtitle – Type any additional message that you want to communicate to the customer about the options they would choose.
   • Select type – Select the type of picker, which the customer uses to select the options. You can select either the List or Wheel option.
     • List – Select this option if you want to provide a drop-down list for customers to select the options.
       • Multi-select – If you want customers to select multiple options from the drop-down list, toggle this button.
       • In the Options section, add the drop-down options. You can add up to 100 options and the option name can have 60 characters. You can also upload an intuitive image that matches the option that you create.
     • Wheel – Select this option if you want to provide a wheel or scroll type of selection for customers to select the options in the wheel.
       • In the Options section, add the options. The option name can have 60 characters. You can add up to 100 options, however, Genesys recommends creating not more than 20 options for a better user experience. You cannot upload an image for the options displayed in a wheel picker.
   • To add more options, click Add option.
   • To reorder the options displayed in the list, click and .
   • To delete the option, click delete .
3. To open the list picker page block to review or edit the page elements, click Expand .
4. To close the list picker page block, click Collapse .
5. To reorder the pages displayed in the list, click and .
6. To add more pages to the form, click Add page.

Use the date picker page if you want to collect date-specific information from customers such as date of birth, document issue or expiry dates, and so on.

To create a date picker page, perform the following steps:

1. In the Form tab, in the Form pages section, click Add page
2. Select Date picker from the list. Specify the following:
   • Page type – Ensure that the Date picker option is selected.
   • Title – Type a meaningful title for the date picker.
   • Subtitle – Type any additional message that you want to communicate to the customer about the date selection.
   • Date format – Select the preferred date format from the list. Currently supported date formats are: MM/DD/YYYY, DD/MM/YYYY, and YYYY/MM/DD.
3. To open the date picker page block to review or edit the page elements, click Expand .
4. To close the date picker page block, click Collapse .
5. To reorder the pages displayed in the list, click and .
6. To add more pages to the form, click Add page.

Use the input page if you want customers to provide written information such as open ended feedback, problem description, etc. An input page collects only one specific information, if you want to collect more free form input data, use multiple input pages.

To create an input page, perform the following steps:

1. In the Form tab, in the Form pages section, click Add page .
2. Select Input from the list. Specify the following:
   • Page type – Ensure that the Input option is selected.
   • Required – Toggle the button to make the input page as mandatory. By default, the toggle button is disabled.
   • Title – Type a meaningful title for the input page.
   • Subtitle – Type any additional message that you want to communicate to the customer about the input field.
   • Placeholder text – Type the label for the input field. The label can contain 60 characters.
   • Input type – Select whether the customer can provide a single-line input (up to 30 characters) or multiple lines input (up to 300 characters). Select Single or Multi-line options accordingly.
   • Keyboard type – Select the keyboard type for the input field from the drop-down list. For example, you can configure the keyboard type as a number if you want to collect a number-specific information such as phone number, flat number, and so on.
   • Add autoComplete type – Select an auto complete type to enable automatic value suggestions for the input field. For example, selecting givenName auto-fills the field with the user’s name when available. Click Delete to clear the autoComplete setting for this keyboard type. The auto-suggestion works only if it is also configured on the user’s device.
3. To open the input page block to review or edit the page elements, click Expand .
4. To close the input page block, click Collapse .
5. To reorder the pages displayed in the list, click and .
6. To add more pages to the form, click Add page.