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GCX Activate is a free trial of full Genesys Cloud capabilities that are available to you for a limited time.
The trial is unavailable for self-signup registration; only the Genesys sales team can provision the trial. For more information about the sign-up procedure, contact your Genesys sales representative.
When you GCX Activate, keep the following limitations in mind:
| Feature | GCX Activate parameters during the trial period |
|---|---|
| Users | Up to 10 simultaneously configured users |
| OAuth client credentials | Up to 3 credentials |
| Call duration | Up to 10 minutes |
| Outbound calls | Unsupported during the trial period |
| Regional, local, and DID numbers | Two free purchases |
| Port numbers | Unsupported during the trial period |
| Store files in content management | Unsupported during the trial period |
| US long code for SMS | One configuration |
| SMS short codes | Unsupported during the trial period |
| Third-party, open, or digital messages | Send and receive up to 100 messages |
| Social conversations | Up to 50 social conversations, excluding web messaging, which is unlimited. |
| Outbound agent emails | Up to 100 |
| Email domains | Up to two |
| Chat bot conversations | Up to 200 |
| Bring Your Own Carrier (BYOC) | Unsupported during the trial period |
| Outbound email campaigns | Unsupported during the trial period |
You can sign up and explore Genesys Cloud free without entering credit card information. Activate the capabilities that you need in minutes and realize value in hours.
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