Remove components from a script page

AI-generated summary

Genesys Cloud's script page editor enables users to remove components from scripts through a dedicated Delete Component icon, requiring permissions including Scripter > Script > All, PublishedScript > Add, and PublishedScript > View. Users can delete individual components or multiple components by selecting a parent container, with selections verified through breadcrumb indicators that display the currently selected component name or "Horizontal Stack Container" for parent selections. The system requires using the Delete Component icon rather than the Delete key to prevent unintended browser navigation that would close the script editor and lose unsaved edits. Undo functionality restores component-level changes such as adding, moving, or removing components, but does not reverse property-specific modifications like color or position adjustments. Redo functionality reverses Undo actions for component-level changes only. When a container component is deleted, all nested components within it are also removed. Users should verify selections before deletion to avoid unintentional component removal.

PrerequisitesClick to expand

Check what you select before deleting so that you do not delete items unintentionally.

Select a component. To remove multiple components, select the parent container of the components.
Check your selection to make sure it applies solely to the items that you intend to delete. To do so, view the indicator in breadcrumbs where the currently selected component is identified by name.
If a parent container is selected instead, the indicator displays “Horizontal Stack Container.”
To delete the selection, click the Delete Component icon in the component properties.

If the component is a container, all components that it contains are also deleted.

Tip: Do not press the Delete key. Click the Delete Component icon instead. Modern browsers, such as Chrome, interpret delete as a shortcut to go to the previous page in the browsing history for the tab. That effectively closes the script editor, losing any edits you have not saved.

Undo and Redo

If you change your mind, click Undo to restore the deleted component.

You can undo component-level changes such as adding, moving, or removing a component. You cannot undo property-specific changes such as the color of a component, its position, and so on. Clicking Redo performs the inverse of undo. It restores component-level changes, but not property-level changes.

[NEXT] Was this article helpful?

Get user feedback about articles.

Loading...

Remove components from a script page

Undo and Redo

[NEXT] Was this article helpful?