You can add notes to your coaching appointments. There are two types of notes: public and private.

Public notes

• As an agent, facilitator, or creator you can add public notes to the coaching appointment. Notes have a time stamp and you can add a note at any time. 
• You can edit and delete public notes.
• Notes have a character limit of 10240 characters per message.

Private notes

• As a creator or facilitator, you can add private notes to the coaching appointment. Private notes have a time stamp and you can add a note at any time. 
• You can edit and delete private notes.
• Agents cannot view private notes.

To make a coaching appointment note:

1. Open the coaching appointment from your activity page.
2. Select the Notes tab.
3. Add, edit, and remove a note for other participants of the specific coaching session.
4. Select the Only visible to organiser or facilitator option to limit who can add, edit, and remove a note.
   
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