Genesys Cloud enables users to manage their presence and status through user settings accessible via their profile picture in the menu bar. Users can select from available statuses and optionally add secondary statuses or custom messages displayed throughout the platform. The Out of Office status requires users to specify start and end dates and times, with an indefinite option available. Custom messages appear with quotation marks next to the user's profile picture in the sidebar. By default, users log in with Available status, and status changes take effect immediately. When users go off queue or change clients, their status reverts to Available or its previous state. Certain statuses, such as Busy and Out of Office, automatically route calls to voicemail. Genesys Cloud displays activity indicators showing when users are on calls or managing interactions. If connection is lost for less than 60 seconds, the platform restores the previous status by default, with administrator configuration options available. For SCIM users integrated with external systems like Zoom and Microsoft Teams, Genesys Cloud retrieves and displays external presence information when users are not logged into Genesys Cloud. Administrators can enable geolocation sharing, which displays current location alongside presence information.