AI-generated summary
Genesys Cloud Resource Center provides functionality to adjust base schedule views for both published and unpublished schedules through the Workforce Management module. Users access this feature by navigating to Menu > Workforce Management > Scheduling > Schedules, then selecting the appropriate management unit from the drop-down menu in the upper right corner. The workflow involves searching for the specific schedule containing the shift to be modified and selecting it from the list, which opens the Schedule Editor interface for making adjustments. This capability enables administrators to manage and modify scheduling configurations within their designated management units.