Genesys Cloud provides functionality to delete canned responses through the Resource Center. Users must navigate to Menu > Digital and Telephony > Interaction Assets > Canned Responses, then select Libraries to locate the specific library containing the response. After searching or navigating to the target response, users can click the Delete Response option in the Actions column. The deletion process requires Responses > All > All permission and is permanent—deletions cannot be undone. A critical operational consideration exists for SMS campaign templates: deleting a template associated with a running campaign causes Dialer to stop that campaign, requiring users to select a new template to resume operations. The interface includes feedback mechanisms and links to related documentation on canned responses management, permissions, and library administration.