Call Common Module action

AI-generated summary

Genesys Cloud's Call Common Module action enables reuse of existing logic stored in common module flows across different flow types. The action requires naming, selection of a specific common module flow, and choice of a published version, including Debug versions for testing. Users can configure optional input variables that correspond to variables within the flow, while output variables from the common module flow appear in the current flow's right panel. This modular approach allows for efficient logic reuse and flow management without requiring redundant variable configurations when variables aren't actively used within the flow.

Use the Call Common Module action in all flow types to reuse previously created logic stored in a common module flow.

Name	Description
Name field	Type a distinctive name for the action. The label you enter here becomes the action’s name displayed in the flow structure.
Common Module Flow	Click Select a Common Module Flow and choose the appropriate common module flow from the list.
Version	Select the published version of the common module flow. Note: You can publish and select a Debug version of a common module flow, which allows you to test the logic before you publish it.
Inputs	(Optional) Add input variables for the configured variables. Input variables are not necessary if you do not use the variables within the flow. Note: When the common module flow contains variables as outputs, they appear in the right panel of the current flow.
Outputs	(Optional) Add output variables for the configured variable. Output variables are not necessary if you do not use the variables within the flow.

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Call Common Module action

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