AI-generated summary
Genesys Cloud provides a free trial tutorial for creating bot flows through its Architect orchestration tool. This tutorial guides GCXNow free trial users through building a bot flow capable of processing banking-related inquiries. The creation process involves accessing the Orchestration menu, selecting Bot Flow from the Flows options, and using the Add function to open the Create Bot Flow dialog. Users name their bot (such as "Bank Bot"), select the Bank Bot template, and create the flow, which opens a configuration page. After configuration, users save and publish the bot flow. The tutorial indicates that created bot flows can be integrated into web messaging flows in subsequent customization tutorials, enabling multi-channel customer interaction capabilities within the Genesys Cloud platform.