Genesys Cloud enables attribute-based access control (ABAC) to enforce fine-grained access permissions within organizations. When enabled, the system evaluates user-defined attributes defined in access policies to grant or deny access, functioning alongside existing role and division-based controls. To activate this feature, administrators with Directory > Organization permissions navigate to Menu > Account > Organization Settings, access the Settings tab, and toggle the Enable Attribute Based Access Control switch under Security & Compliance. When enabled (ON), ABAC provides granular access control; when disabled (OFF), access is managed solely through roles and divisions. The configuration requires administrator action and must be saved to take effect. This functionality integrates with Genesys Cloud's broader access control framework, including access policies and organization settings management.