Add a picture

To add a picture to your profile, use user settings:

1. To access user settings, from the sidebar, select your profile picture.
2. To access user settings, from the Menu bar, click your profile picture.
3. In user settings, click your larger profile picture.
4. In your profile’s Edit Mode, on the side of your picture, click Upload Picture .
   The Profile Picture, Informal Photos, and Agent Image tabs appear.
5. In the Upload Picture pop-up, select Profile Picture, and click Upload.If you are replacing the picture, click New Picture.
6. Select your picture and click Open.
7. Adjust the border to size your picture, and click Upload image.
8. On the Upload Picture pop-up, click Done.

Delete a picture

To remove a picture to your profile, use user settings:

1. In user settings, click your profile picture.
2. In your profile’s Edit Mode, on the side of your picture, click Upload Picture .
   The Profile Picture, Informal Photos, and Agent Image tabs appear.
3. Click the tab for the type of image you want to delete, and Genesys Cloud displays the available images.
4. To the upper left of the picture you want to delete, click Remove .
   Notes:

   • To delete a profile picture, you must have more than one.
   • You can only remove your own pictures. However, your admin can remove your picture and those for other users. For more information, see Person Details.