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Can an admin disable a user's access to Genesys Cloud mobile apps? - Genesys Cloud Resource Center

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Can an admin disable a user’s access to Genesys Cloud mobile apps?

Can an admin disable a user’s access to Genesys Cloud mobile apps?

Yes, an admin can deny access to the Genesys Cloud mobile apps. To do so, remove the appropriate permission from the user:

For Collaborate, remove the Mobile > Collaborate > View permission from the user.
For Associate, remove the Mobile > Communicate > View permission from the user.
For Genesys Tempo™, remove the Mobile > Tempo > View permission from the user.

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